Terms & Conditions

Conditions of Use

Please read the following terms and conditions carefully before purchasing.  You may wish to print this out for future reference.  By using the British Chick you agree to be bound by these terms and conditions.  Your statutory rights are not affected by these terms and conditions but we reserve the right to refuse to supply goods or services at our discretion and without further explanation.

Nothing in this online gift shop should be construed as a legal contract or agreement.  All orders are subject to availability.  We reserve our right to change and alter our prices without prior notice.  This will not affect any orders placed before that time.

The British Chick is only human and some errors may occur.  If this is the case then we will inform you and allow the option of cancelling.  Please ensure that all the details you provide are correct so that we can send items out to you efficiently.


Privacy Policy

Information provided to The British Chick by users through the use of this website will be treated in confidence and will not be disclosed to anyone else.

The British Chick website does not store or caprture any personal information but merely logs the address for future reference.

This privacy policy only covers thebritishchick.com website, external links are not covered by this policy

By continuing on this website you are considered as understanding and agreeing to the content of this statement.


Data Protection

We will hold your details on a secure database for the purpose of fulfilling orders only.  The British Chick will not pass your details onto anyone else or sell to another company.  Your credit card details are not held by The British Chick and cannot be accessed after the transaction.


Returns Policy

If you wish to return an item we can offer you a credit note for the cost of the item you wish to return.  Postage will not be refunded.

You have 14 days from despatch to inform us of your choice to return the item.  The item must be received by us within 21 days of original despatch.

If you wish to make a return please email us your order number, the item you wish to return and the reason for your return and await our reply.